Customer Service

We will ensure that you receive the full reimbursement that you are entitled to and do so in a professional and timely manner.

Since each provider and practice is unique, our services are customized to your needs so that you are only paying for services that will increase productivity and overall revenue. We offer full or partial billing and accounts receivable management services either off-site or in-house remotely, including, but not limited to:

CLAIM SUBMISSIONS AND PATIENT STATEMENTS – Claims are filed electronically and/or on standard CMS forms depending upon the insurance carrier’s requirements, which we will monitor for you to ensure that your office is in HIPAA compliance.

DATABASE MANAGEMENT – We provide simple forms to collect patient data, diagnoses and daily services.

PAYMENTS AND APPEALS – All payments are sent directly to your office. Upon review copies of the EORs are sent to our office for posting, either into our database or yours. Each EOR is audited for correct payment and/or benefits. If a payment or denial has been made incorrectly, we will challenge the insurance company for you.

MONTHLY STATUS REPORTS – We can provide you with the status of ALL outstanding accounts receivable by insurance carrier type on a monthly basis via fax or e-mail. Because each provider and practice is different, we customize our reports for you specifically. This is a comprehensive service that we challenge you to find with any other billing service company.

If you are ready to schedule a free initial consultation to discuss your needs, please call us today! We will be more than happy to provide you with a current list of satisfied clients that are benefiting from optimal re-imbursement.

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